Integrated Healthcare Management Sdn Bhd (IHM) was established
in 1997 as a managed care organization with its core business in healthcare
Its main objective is to provide an integrated healthcare
delivery system that manages and cares for the well-being of its members
through affordable, comprehensive and high-quality healthcare programmes.
Three key pillars support the IHM healthcare programmes.
Comprising preventive healthcare, wellness programmes and curative healthcare services, these pillars define the
philosophy of the programme and the commitment of the organization to its
As the industry leader, IHM has been the pioneer of many
innovative concepts in healthcare management that has benefited its members.
Among others, IHM has an established chain of on-line clinics, a comprehensive range of medical check-up packages for
members, accessibility to e-medical records, and hospital admission assistance
that includes worldwide and domestic emergency evacuation and repatriation.
IHM maintains an integrated network of branches and service
centers, healthcare providers comprising panel clinics, hospitals,
laboratories, international emergency assistance companies, as well as a
24-hour IHM Assist call center for hospital admissions and emergency
IHM Assist also provides other medical services to corporate insurance companies.
All these ancillary services have enabled IHM to synergize the vast healthcare benefits with minimal costs, at no
compromise on quality.
its inception, IHM has evolved from a mere
managed care organization to a service
excellence center providing a holistic
approach to addressing membersí changing
needs and expectations.
Today, the IHM Group has grown to
include 9 subsidiaries with an extensive
range of products and services:
IHM Risk Management Sdn Bhd:
corporate agency for The Pacific Insurance
Bhd and Great Eastern Life Assurance.
IHM Risk Protection Sdn Bhd:
corporate agency for Uni.Asia Life, Pan
Global Insurance and Kurnia Insurans.
Medic Call Centre Sdn Bhd: provides
24-hour service to assist membersí
Also provides pre-underwriting
medical checkup services to insurance
IHM Wellness Centre Sdn Bhd:
provides primary care services, outpatient
and medical checkup services, and wellness
IHM Nursing Care Sdn Bhd:
operates 2 Sunshine Homes
and provides home nursing services.
IHM Virtual Pharmacy Sdn Bhd:
provides delivery of health supplements to
home/office for orders received through
its web portal, email, sms or over the
Inheritance Will-Writing Sdn Bhd:
provides will-writing and wealth
MyDot Health Sdn Bhd: provides
support services and IT solutions for
corporate clients and for the IHM Group of
Transform Sdn Bhd: provides training
support for distributors, sales and
marketing training on wellness and medical
programmes, and event organizing.
At IHM, membersí healthcare needs continue to remain its top
IHM will continue to develop and improve its products and services to retain its position as the leading managed care