BY OO LEE LEE @ OO EWE LIN
17 January 2001
am on 17 January 2001, Mr Chang Peng Chee called IHM
Assist to inform that his wife Madam Oo Lee Lee aged 58 years had
been admitted into Christchurch Hospital in New Zealand. Mr Chan enquired
whether any assistance could be provided to him under the IHM
Healthcare Programme as he was most anxious
to fly over to see his wife.
immediately called Christchurch Hospital to contact the Treating Doctor
(TMO), Dr. Ramsay, to ascertain the patient's medical condition. Madam
Oo had been admitted into the Intensive Care Unit (ICU). Madam Oo's medical
condition was closely monitored by IHM Assist and medical update was provided
to Mr Chan.
In view of medical necessity, IHM Assist arranged for Mr Chan to depart
for New Zealand on the next available flight on 18 January. At the same
time, reservation for Mr Chan's accommodation was made in a hotel as near
to the hospital as possible. The hotel stay as well as the return flight
tickets were guaranteed and paid by IHM Assist.
On 19 Janaury at about 2.00pm, Mr Chan called to inform of his safe arrival
in Christchurch. Madam Oo's condition continued to be monitored closely.
Madam Oo was finally discharged on 25 January and was scheduled to be
repatriated back on 28 February. However, on 5 February, Mr Chan called
to inform IHM Assist that his wife had to be re-admitted on 31 January
due to complications.
continued monitoring patient's condition until her discharge on 8 February.
Mr Chan called IHM Assist to extend his appreciation for the arrangements